I've decided to clear space on the computer desk as the bench arrangement isn't as wide as the one we had up north.
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| Old set-up, up North |
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| Current |
The Apple iMac that I only occasionally use takes up a lot of space so will have to go. It's a good machine but I'm using the laptop more nowadays. I'm going to hook the laptop up to a monitor that's larger than the laptop screen but smaller than the iMac screen.
I generally use the iMac when sourcing old files, information and photos that we have stored on it. Before taking it off the desk though I decided to move all of those files from the iMac to the laptop and used 'Migration Assistance' which is a programme on both of the machines to do this.
The process took ages - a couple of hours but eventually both machines displayed a message that the files had successfully migrated and that they would restart but ... the laptop got stuck in a reboot loop, trying to start but kept crashing. I tried all sorts of options as suggested on the internet but could not get the machine to start up. Bummer!
I looked further into the internet for help and discovered a site named Just Answer which offers IT assistance. I accessed it and signed up for the princely sum of $2 and was connected to a random IT specialist named AmitJ who I guess resides in Eketahuna. Good old Amit guided me through a lot of options - a lot of options - to reboot the laptop. This took ages but eventually we got it going. The machine had to reload Apple Sequoia OS and now seems to be going OK although I have to do a lot of re-setups for things I use. It looks like the iMac files have come across so I can now pack up the larger machine*.
When I met The Old Girl after work I told her of the trials I had and the outcome. She expressed surprise that all that service support only cost $2 which set off warning bells in me (not the kind that are set off inside Richard but they did kind of give me the shits). When we got home I accessed our BNZ Visa account and saw a payment being processed for $2 but immediately after that a change of $70! Now I'm happy with the service and using it saved me a lot of time and I managed to get the damned thing rebooted. I was planning to take it into a specialist in town next week and I'm sure that would have cost me more than $70 but ... I was miffed that the $70 charge wasn't highlighted before I set things rolling. This morning I did a Google search on Just Answer. My query showed that while the site is legitimate they have been under investigation in the USA for unfair billing practices not unlike what happened to me. There was also a warning that they take out unsolicited monthly subscriptions from lodged credit cards of up to $125 a month and advised cancelling membership and removing credit card details. I did both those things straight away. Buyer beware - caveat emptor (or, for the 3G guys "What the fuck bro?").
* Note to Richard or Robert: Do either of you want an Apple Mac iMac desktop machine? Free.


















