Friday, 22 November 2024

LOOK, WE'RE ALL GETTING SILLIER, I KNOW ...

Robert's soaking his feet in cherry juice and Richard forgets not to lick his fingers after applying cream to big boy's bums. OK - I get it. They're old and becoming dolally.

As for me, I've been struggling for the last day and a half to get Microsoft 365 going on my computer.

A couple of years ago I subscribed to Microsoft 365 as I needed WORD to write the old folk's (not Richard and Robert) newsletter. I also used the EXCEL spreadsheets for home budget. After I finished with producing the old folk's (not Richard and Robert) newsletter I found that the subscription fee (about $12 a month) was too expensive so cancelled it.

With our proposed shift I now want to use EXCEL for spreadsheeting the costs of the move and to calculate incomings from Trade Me sales etc. Instead of re-subscribing to Microsoft 365, as they now have a buy forever option, I took it and bought for $259. All good? No - I can't get it to bloody work. Microsoft has quickly taken my money but haven't responded to my requests for assistance or, my latest request to REFUND MY BLOODY MONEY!

They, and similar software providers have all sorts of on-line assistance (no real people) programmes that just make you go in circles. Every time I follow the links it asks me to enter my account details and when I do tells me that my subscription was cancelled two years ago. I know that as I cancelled it. There is no mention on the on-line assistance that I've actually now purchased the programme. When I go to the confirmation e-mails it clearly shows that they acknowledge my purchase, have provided an access key and ask me to enter my account which I do and ... you guessed it, I go around in circles again!


Really - it's enough to make me want to soak my feet in cherry juice or suck shit off my finger.




5 comments:

Richard (of RBB) said...

"...and Richard forgets not to lick his fingers after applying cream to big boy's bums." He only has one bum.

Richard (of RBB) said...
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Richard (of RBB) said...

Some good stuff for a stand up gig!

Rob said...

It's kind of weird that I have to go to another blog to read the conclusion of this tale...here it is.
I've got it sorted now although I'm nervously checking the credit card account to make sure that I haven't been charged again for Microsoft 365.
I successfully downloaded Excel and Word and have created a spreadsheet for all the financials relating to the house renovations, Trade Me sales and, eventually the house sale and removal costs.
It's been interesting reacquainting myself with Excel. I used to create complicated spreadsheets for budgets and strategic plans when I was a working man. It was all a bit strange at first, particularly with Excel having moved on quite a way in development since I last used it. The spreadsheet will be worthwhile once I've finished though and will help is in budgeting.
I won't have to lick a shit covered finger like Richard does but may still have to soak my feet in cherry juice.

Rob said...
This comment has been removed by the author.